Our Approach

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Our Tailored Approach

A Tailored Approach

Whilst corporate owned dental practices are on the rise, we are very much a family owned and run small business. Our priorities lie in the people that make up our practice – our patients and our team.

At Greville Rd Medical & Dental, we believe in tailoring our approach to each individual patient. We take the time to get to know our patients and work with them, so that we can provide the very best care for them. There is no one size fits all treatment because we know there are many considerations that need to be taken into account, whether they be social, emotional, financial or even cultural. We believe strongly in treating our patients like people, not just teeth, and so we take a very holistic approach to dental care and health in general.

We understand that many patients come to us anxious, embarrassed and afraid of judgement. We pride our team in being kind, gentle and non-judgemental human beings, who have a genuine passion to care for our patients like their own family. We make it a point to ensure our patients feel safe and comfortable, and importantly, that they have been treated with respect and the utmost care.

Our core values are:

We strive for EXCELLENCE in all that we do.
We are willing to go above and beyond, in SERVICE to our patients. We believe everyone has the right to be treated with kindness and respect.
We approach each day enthusiastically, POSITIVELY CHARGED and with a Can-Do attitude.
We listen to understand. Our success is built upon relationships and TEAMWORK .
We always do what is right; we act with honesty and INTEGRITY .

Our Mission

Greville Road Medical Dental.

We welcome both new & existing patients to your local medical & dental clinic in Rosanna.

Patient-centred holistic healthcare for the whole family

Our mission is to provide a high quality, personalised and friendly health service. We endeavour always to treat all our patients without judgement, and strive to educate and empower our patients to better care for their health.

We strongly believe that prevention is better than cure. Our clinicians pursue excellence by participating in continuous professional development so as to stay up to date with advances in the industry, and thus, further enhance our patients’ experiences with us. The highest compliment we can receive is that you refer your family & friends to us.

Jacob & Rachel Founders & Owners of Gisborne Family Dental

I have seen Dr Jacob and Dr Rachel at this practice; both very competent dentists. I would highly recommend both dentists. They communicated clearly and explained procedures well. I experienced no pain or discomfort during procedures (application of a crown, check up, clean). My son had his first and second check up with Dr Rachel and her manner with children is excellent. My son felt comfortable and I think he enjoyed his check ups!

Charlene